Customer Success Executive jobs | Wysa

Wysa

Customer Success Executive jobs – If You are Looking for Jobs in Bengaluru, Check out this Customer Success Executive Job vacancy in Bengaluru.

Responsibilities

  • Analyze campaign data and ensure the client is getting maximum value from our services.
  • Provide an important voice of the client internally to the Product and Sales teams to ensure that customer requirements and product feedback are captured
  • Leave clients feeling supported and delighted after every interaction and in turn see the extent of your impact!
  • Own a portfolio of high profile clients and maintain excellent client relationships as they move through all phases of the customer lifecycle to ensure customer success.
  • Consult clients to ensure that Wysa solutions are successfully adopted in their organization.
  • Work with the marketing team in the creation of collateral and run marketing campaigns.
  • Bring best practices and new ideas for how to deliver and drive adoption of Wysa solutions.

Requirements

  • Strong interpersonal communication and written skills are a must-have as it is a client-facing role.
  • Bachelor’s Degree with a year of relevant work experience.
  • MBA preferred.
  • Able to handle multiple projects and tasks, solve problems, and plan, prioritise and organize effectively as well as deal with ambiguity.
  • Has an open mindset that is attuned to the evolving business needs.
  • A natural curiosity and desire to learn; with a passion to make a difference.
  • Likes to bring compassion, empathy, and their full self to the job.