Bank of America jobs in Gandhinagar | Team Member

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Bank of America jobs in Gandhinagar – If You are Looking for Jobs in Gandhinagar, Check out this Team Member Job vacancy in Gandhinagar.

Responsible for working in different queues as per the standard procedures ensuring high level of accuracy & consistency. The process part of Claims Research & Resolution operations, which works with VISA & Master Pin less debit card transactions. Potential chargeback reason code is identified by the associate, as per Visa regulations and disputes will be processed accordingly.

Responsibilities

  • Respond to customer requests in a timely manner by processing Claims and Chargebacks
  • Maintaining the KPI’s and KRA’s of the process
  • Investigate the claim for identifying suspicious activities on the claims and also looks for the recovery opportunities as per the procedure
  • Determine the best course of action for the Customer to resolve the claim or setting the correct expectations