Axis Bank jobs in Mumbai | Program Management

Website Axis Bank

Axis Bank jobs in Mumbai – If You are Looking for Jobs in Mumbai, Check out this Program Management Job vacancy in Mumbai.

Key Responsibilities:

  • Manage the Burgundy Private proposition, its features and benefits with an aim to continuously improving it, resulting in increased customer acquisition, customer satisfaction and engagement over the entire life cycle.
  • Manage relevant approvals / integrations / launches throughout implementation for the changes required.
  • Manage projects and initiatives that are required to be executed for running the Burgundy Private proposition on an ongoing basis.
  • Collaborate with Cards Product Team to manage Burgundy private Metal credit card in terms of proposition, process, ongoing offers, activation, increasing spends, etc. The candidate will need to extensively collaborate with Cards Team.
  • Manage customer communication strategy: Marketing Elements, Go to Market plans, direct to customer communication, website management, etc.
  • Manage internal stakeholders:
  • Updating key stakeholders Partners, Service Partners, Senior Management on the proposition – features and benefits along with changes where applicable.
  • Work closely with various internal groups: IT, Sales, Marketing, Operations, Risk, Compliance, Process Quality to build on the proposition and processes.
  • Identify, present, and execute innovative solutions / opportunities to make the proposition stronger, keeping in mind latest market trends and with the help of consumer insight studies.
  • Liaise with respective teams in the bank to resolve issues being faced by Burgundy Private clients and ensure root cause of the issue is fixed (where applicable).